Your Trusted NDIS Provider
Registered NDIS Support Across Melbourne and Regional Victoria
Connect Care Solutions is a registered NDIS provider established in 2021, delivering personalised support
across Melbourne and regional Victoria, including Ballarat, Bendigo, Mildura, and Shepparton.
We are here to make support feel clear, respectful, and genuinely personal – helping participants live with
greater independence, dignity, and confidence.
Support Built Around People, Not Just Plans
At Connect Care Solutions, we believe quality support begins with understanding the person behind the
plan. Every participant has their own goals, routines, challenges, and strengths, which is why we take a
thoughtful and individual approach to the way we deliver care.
Founded by professionals with backgrounds in social work, aged care nursing, and psychiatric nursing, our
service is built on compassion, professionalism, and a strong understanding of diverse support needs.
We work closely with participants, families, guardians, and support coordinators to create support that feels
practical, responsive, and aligned with what matters most in everyday life.
We also support participants with more complex needs, including complex behaviour support and
Supported Independent Living (SIL).
CONNECT CARE SOLUTIONS
Why Families and Participants Choose Connect Care Solutions
We know that choosing the right provider is an important decision. Our focus is on delivering support that is reliable, personalised, and grounded in genuine care.
- Registered NDIS provider
- Established in 2021
- Servicing Melbourne and regional Victoria
- Personalised, participant-focused approach
- Leadership grounded in social work, aged care nursing, and psychiatric nursing
- Capability to support participants with complex needs, including complex behaviour support and Supported Independent Living (SIL)
- Clear communication with participants, families, and coordinators
- Flexible support designed around individual needs and goals
Our Services
Our NDIS Services
We provide a range of flexible supports designed to promote independence, wellbeing, and quality of life,
including support for participants with more complex needs.
01
Assistance with Daily Personal Activities:
Respectful support with everyday personal care, including
showering, dressing, grooming, mobility, and daily routines.
02
Household Tasks:
Help with essential tasks such as cleaning, laundry, meal preparation, and maintaining
a safe and comfortable home.
03
Community Participation:
Support to engage in social, recreational, and community activities that build
confidence, connection, and independence.
04
Development of Life Skills:
Practical support to strengthen everyday skills such as cooking, budgeting,
communication, problem-solving, and daily living.
05
Support Coordination:
Guidance to help participants understand their plan, connect with the right
services, and make the most of their NDIS supports.
06
Assistance with Life Stage Transitions:
Support through important changes in life, routines, living
arrangements, or personal goals.
07
Positive Behaviour Support:
Person-centred behaviour support focused on improving quality of life,
building capacity, and creating supportive environments.
08
Complex Behaviour Support:
We support participants with complex behaviours through structured,
person-centred approaches that focus on safety, dignity, consistency, and improved quality of life. Our
team works closely with participants, families, and support networks to provide responsive and appropriate
support.
09
Supported Independent Living (SIL):
We provide Supported Independent Living options for participants
who require ongoing support in a shared or supported home environment. Our SIL services are designed
to help participants build independence while receiving the daily assistance they need in a safe and stable
home.
our process
Who We Work With
We support people at different stages of their NDIS journey and work alongside the important people in
their support network.
NDIS Participants
Looking for support that fits your goals, lifestyle, and daily needs.
Support Coordinators
Seeking a trusted provider for a
participant referral or service
enquiry.
Parents, Guardians, and Nominees
Arranging personalised
support for a loved one with
confidence and clarity.
Our impact
Trusted by Participants and Families
We are proud to provide support that is personal, respectful, and dependable – and to build lasting
relationships with the people and families we work with.
Get in touch with us!
Getting Started Is Simple
Step 1
Reach Out
Contact our team to discuss your needs, goals, or referral enquiry.
Respectful support with everyday personal care, including showering, dressing, grooming, mobility, and daily routines.
Step 2
We Get to Know You
We take the time to understand the participant, their circumstances, and
the type of support required.
Step 2
Begin Tailored Support
We put the right supports in place so the participant can move forward
with confidence.
We’re here to help you achieve the life you’ve always dreamed of.
FAQs
Can I change providers if my current support is not the right fit?
Yes. Under the NDIS, you have
choice and control, which means you can change providers if your current supports are not meeting your
needs.
Do you only provide services in Melbourne?
No. We support participants across both Melbourne and
regional Victoria, including Ballarat, Bendigo, Mildura, and Shepparton.
Can a family member or support coordinator contact you on behalf of a participant?
Yes. We
welcome enquiries and referrals from participants, family members, guardians, nominees, and support
coordinators.
How do I get started?
You can contact our team through the website or referral form, and we will guide
you through the next steps.
Do you tailor supports to each participant?
Yes. We provide personalised support based on each
participant’s goals, needs, preferences, and circumstances.