About Connect Care Solutions
Empowering Lives. Connecting Communities.
Empowering Lives, Connecting communities
At Connect Care Solutions, we believe every person deserves the opportunity to live a fulfilling life, pursue
their goals, and participate fully in their community.
We are a registered NDIS provider delivering personalised disability support services across Victoria. Our
supports are built on respect, dignity, inclusion, and a genuine commitment to helping people achieve
greater independence, wellbeing, and quality of life.
Our Story
Connect Care Solutions was founded by experienced Mental Health Nurses and a Social Worker who
recognised the need for disability services that combine professional expertise with compassionate, personcentred support.
Through years of working alongside people living with mental health challenges, psychosocial disabilities,
complex support needs, and behaviours of concern, we saw the importance of support that focuses on the
individual rather than simply their disability.
Today, we support people living with psychosocial disabilities, autism spectrum disorder, intellectual
disability, complex support needs, and behaviours of concern while helping participants work towards
greater independence, stronger community connections, and improved quality of life.
We understand that every person’s journey is unique. Whether someone is developing life skills, building
confidence, strengthening social connections, or transitioning towards greater independence, our role is to
provide the support, encouragement, and opportunities that help them move forward
Our Approach
Our team takes a collaborative approach to support delivery.
We work closely with participants, families, Support Coordinators, Behaviour Support Practitioners, Allied
Health Professionals, and other members of a participant’s support network to ensure services remain
coordinated, responsive, and aligned with individual goals.
What sets us apart is our strong understanding of psychosocial disability, recovery-oriented practice, autism
spectrum disorder, and complex support needs.
We recognise that positive outcomes are achieved through consistent support tailored to individual goals.
Our Mission
To empower people living with disability to achieve their goals, strengthen their independence, and
participate meaningfully in their communities through high-quality, person-centred support.
Our Vision
To create inclusive communities where people living with disability are empowered to live connected,
fulfilling, and independent lives.
Our Values
Respect
We value every person’s rights, choices, culture, and individuality
Integrity
We act with honesty, accountability, and professionalism in everything we do.
Inclusion
We believe everyone deserves the opportunity to participate fully in their community and live a life of
purpose.
Collaboration
We work together with participants, families, and professionals to achieve the best possible outcomes.
Empowerment
We support people to build confidence, develop skills, and make informed choices about their lives.